Greetings, Cal Care IPA members, and providers!
As of August 1, 2020, Cal Care IPA has joined the Prospect Medical Group family of independent practices.
For members: If you have received information from your health plan and have questions, you can contact our Prospect Medical Group Member Services at MemberServices@prospectmedical.com or call 800-708-3230 and select option 2. We are happy to help answer any concerns.
For Providers: Please visit our website at https://www.prospectmedical.com/providers or contact us at ProviderInfo@prospectmedical.com or call 800-708-3230 and select option 1 then option 7.
All claims/encounters and referrals with dates of service, August 1, 2020, and forward will need to be sent to Prospect Medical Group. Claims and encounters can be submitted to Office Ally, payer ID PROSP and referrals should be submitted using our online provider portal, Aerial Care. The login information has been provided by our Prospect Medical Group Network Management team.